! They Sent my bag around the flight I wasn’t on, bought it back to me 3days later on. Thank goodness they did refund my funds but I will NEVER fly them yet again. I also couldn't make use of the seat outlet because their system was obstructing it. It https://isitedirectory.com/listings13500246/the-fact-about-business-class-return-flights-uk-that-no-one-is-suggesting